'DeepSeek moved me to tears': How young Chinese find therapy in AI

In recent times, young people in China have turned to artificial intelligence, or AI, for emotional support, a role that is not typically associated with technology. One notable example is Holly Wang, a 28-year-old woman who has been using an AI app called DeepSeek for therapy sessions every night since its launch in January. Holly has shared her personal struggles, including the recent passing of her grandmother, with the chatbot. The responses she receives from DeepSeek have been so impactful that they have brought her to tears on several occasions. Holly describes DeepSeek as an incredible counselor that has helped her view her problems from different angles, often providing more insightful responses than the paid counseling services she has previously tried. This trend of seeking emotional support from AI is particularly significant in China, where many young individuals are feeling disillusioned about their futures due to a sluggish economy, high unemployment rates, and the lingering effects of Covid lockdowns. The tightening grip of the Communist Party has also limited avenues for expressing frustrations, making AI a unique outlet for many. DeepSeek stands out among other AI applications because it allows users to see its thought process before it delivers a response. This feature has resonated with users, as it creates a sense of connection and understanding. Holly recalls her first interaction with DeepSeek, where she asked the app to write a tribute to her late grandmother. The response was so beautifully crafted that it left her in awe. She expressed her feelings of being lost and overwhelmed, to which DeepSeek replied with a poetic message that encouraged her to reflect on her own voice and emotions. This exchange highlights the profound impact that AI can have on individuals seeking comfort and understanding. Many young people in China are increasingly turning to AI for emotional support, especially as traditional mental health services remain stigmatized and often inaccessible. The demand for mental health resources has surged globally, but in China, the lack of affordable and available services has created a significant gap. AI chatbots like DeepSeek are stepping in to fill this void, providing a listening ear and empathetic responses. Another user shared her experience with DeepSeek, stating that it helped her navigate her feelings about oversharing with friends and family. The chatbot's thoughtful analysis of her concerns led to a deeper understanding of her desire for approval, and it provided practical advice to help her make decisions about her relationships. This kind of support is invaluable for many young people who feel isolated in their struggles. However, experts caution that while AI can offer comfort, it should not replace professional help for those with serious mental health conditions. The use of AI in mental health care raises important questions about privacy and data security. Concerns have been raised about the potential for the Chinese government to access user data, leading to restrictions on DeepSeek in several countries. For instance, South Korea has blocked the app for military reasons, while Taiwan and Australia have prohibited its use on government devices. In the United States, lawmakers are also considering banning it from government devices due to privacy concerns. Despite these issues, many users in China remain focused on the support they receive from DeepSeek. Holly acknowledges that AI systems must adapt to the cultural contexts in which they operate, and she appreciates the comfort that DeepSeek provides. She believes that the app's thought process is beautiful and that it serves as a blessing for individuals seeking solace in difficult times. This highlights the importance of finding support, especially for young people navigating the challenges of modern life.