Royal Albert Museum Shines as a Welcoming Haven for All Visitors

The Royal Albert Memorial Museum and Art Gallery, known as RAMM, has been recognized for its efforts to make the museum accessible to people with autism and other different needs. Located in Exeter and managed by the city council, RAMM received the Autism Friendly Award from the National Autistic Society. This award is given to places that go above and beyond to create welcoming environments for autistic people and their families. RAMM has worked hard to meet the standards required for this award, showing its commitment to inclusivity and accessibility.

RAMM has made several changes to help autistic visitors feel comfortable. The museum provides a lot of autism-friendly information on its website, and this information is available in different formats so people can choose what suits them best. The museum also offers relaxed sessions as part of its events program. These sessions are designed to be quieter and less crowded, which can make visiting easier for people who are sensitive to noise or busy spaces. Staff members at RAMM receive special training to learn how to support autistic visitors, including strategies for making the museum environment more welcoming.

The museum also listens to feedback from autistic people, including staff, and uses their suggestions to improve. Clear signage throughout the museum helps visitors find their way easily. Councillor Bob Foale, who leads arts, culture, and tourism for Exeter City Council, said the museum is a space for everyone and that they are dedicated to making it even more inclusive. Christine Flintoft-Smith, head of autism accreditation at the National Autistic Society, said she is pleased RAMM received the award and hopes other businesses will make similar changes. RAMM is proud of its achievements and plans to continue improving so that everyone can enjoy what the museum has to offer.