AI Spots Seniors at Risk: Helping Norfolk Stay Steady and Safe!

Norfolk County Council is using artificial intelligence to help protect elderly and vulnerable adults from falling. The council has read the care records of 12,000 people with the help of an AI system. This technology helps identify those who are most at risk of falling, so social workers can reach out to them. When someone is flagged as high risk, social workers either call or visit them to review their care plans. They may also install grab rails and ramps in their homes to make things safer. Alison Thomas, who is in charge of adult services at the council, said that the AI system has saved money and improved people's wellbeing. The project is a partnership between the council, local community groups, and health organizations. It started with a pilot program involving 1,250 residents. The AI read their care notes and was able to pick out people who needed help the most.

One couple who took part in the pilot had grab rails fitted at their front door and on their staircase. They said they are very happy with the changes and feel more confident going up the stairs. They also had helpful conversations with the team about how to prepare for older age. They were surprised to learn about all the support available to them. Alison Thomas explained that by helping people before they fall, the council can reduce injuries and save money. The council plans to spend a large amount on adult social care next year and promises to use AI in a safe and ethical way.

Nick Clinch, who leads transformation in adult social services, said that about 40 percent of people who enter care homes do so after a fall. There are also thousands of hospital admissions every year because of falls. He believes that supporting people to avoid falls will mean they need less social care in the future. The AI system is helping Norfolk spot hidden risks and provide extra support where it is needed. The council is working with other organizations to make sure everyone gets the help they need. If you have a story about Norfolk, you can contact the news team or follow Norfolk news online.

This project shows how technology can make a real difference in people's lives. By using AI, the council can find people who need help before they get hurt. This not only saves money but also helps people feel safer and more confident in their homes. The council is committed to using AI responsibly and hopes to continue improving adult social care in Norfolk.