Jaguar Land Rover, a well-known British car manufacturer, recently faced a major setback due to a cyber-attack that disrupted its operations for over a month. The attack occurred at the end of August and forced the company to shut down its computer networks, which are essential for running its highly automated production lines. As a result, Jaguar Land Rover was unable to manufacture cars throughout September and into early October. This disruption also affected car sales to customers, although the company eventually found ways to work around the problem. The supply of parts to service centers was also badly affected, making it difficult for customers to get their cars repaired. Fortunately, Jaguar Land Rover has announced that production has now returned to normal levels.
The financial impact of the cyber-attack was significant. For the three months ending in September, Jaguar Land Rover reported a loss of £485 million, compared to a profit of £398 million during the same period last year. In addition to this headline loss, the company incurred extra costs of £196 million related to the cyber-attack. These costs included hiring outside consultants and other support to help deal with the hacking incident. The company's revenue for the quarter fell by 24 percent, dropping from £6. 5 billion last year to £4. 9 billion this year. The production stoppage was the main reason for this decline, but other factors also played a role. For example, new tariffs in the United States on cars exported from the UK and Slovakia affected sales, and the company began phasing out some Jaguar models ahead of a planned relaunch as an all-electric brand.
The problems at Jaguar Land Rover had a wider impact on the UK car industry. According to the Society of Motor Manufacturers and Traders, car production in the UK during September was the lowest for that month since 1952. The Office for National Statistics reported that the drop in production of about 27,000 vehicles reduced the country's economic output by 0. 17 percent in September. Jaguar Land Rover is at the center of a large supply chain that includes thousands of businesses worldwide, many of which depend heavily on orders from the carmaker. The production stoppage forced many of these businesses, including small and medium-sized companies, to shut down some or all of their operations. To help, the government agreed to provide guarantees for Jaguar Land Rover to obtain loans worth up to £1. 5 billion to support its supply chain, although the company has not yet used this funding. Jaguar Land Rover also set up a separate financing scheme to help suppliers get paid faster for new orders. The company's chief executive, Adrian Mardell, described the cyber-attack and shutdown as an 'incredibly difficult period,' but said that operations are now recovering quickly. The chief financial officer, Richard Molyneux, added that all plants are running normally and that the incident showed how important Jaguar Land Rover is to the UK economy.
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