Sundar Pichai, the CEO of Alphabet, Google's parent company, has warned people not to blindly trust everything artificial intelligence tells them. In an interview with the BBC, Pichai explained that AI models are still prone to errors and should be used alongside other sources of information. He emphasized the importance of having a rich information ecosystem, saying, 'This is why people also use Google search, and we have other products that are more grounded in providing accurate information. '
Some experts believe that big tech companies like Google should focus on making their AI systems more reliable, rather than asking users to fact-check the output themselves. While AI tools can be helpful for creative tasks, Pichai cautioned that people need to learn how to use these tools properly and not trust everything they say. He admitted, 'We take pride in the amount of work we put in to give us as accurate information as possible, but the current state-of-the-art AI technology is prone to some errors. ' Google displays disclaimers on its AI tools to inform users that mistakes can happen, but this has not prevented criticism over errors made by its products. For example, Google's AI Overviews, which summarize search results, have faced mockery and complaints due to inaccuracies.
The tendency of generative AI products, such as chatbots, to provide misleading or false information is a concern among experts. Professor Gina Neff from Queen Mary University of London told BBC Radio 4 that these systems often make up answers to please users, which can be problematic, especially when people ask sensitive questions about health, science, or news. She urged Google to take more responsibility for the accuracy of its AI products. Meanwhile, Google is launching new AI models like Gemini 3. 0 to compete with other services such as ChatGPT. Pichai described this as a 'new phase' in AI development and said Google is working to be both bold and responsible. The company is also increasing its investment in AI security and sharing technology to help detect AI-generated images. Pichai stressed that no single company should control AI, and he is glad that many companies are involved in developing this powerful technology.
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