Booking.com遭駭客攻擊，引發警覺「預訂劫持」詐騙！

Booking. com, one of the world’s largest travel booking websites, has experienced a serious data breach that is causing new problems for its customers. Hackers managed to steal personal information from Booking. com’s system, and experts are warning that this could lead to a rise in scams known as 'reservation hijacks. ' In these scams, criminals use the stolen information to trick customers into sending them money by pretending to be hotels or Booking. com staff.

Several customers have already reported receiving suspicious messages after the breach. These messages often look very convincing because the scammers have access to real details like the customer’s name, email address, phone number, and information about their past and current bookings. However, Booking. com says that no financial information, such as credit card numbers, was taken. The company has responded by updating the security codes for reservations and sending warning emails to people who might be at risk.

Despite these actions, Booking. com has not revealed exactly how many people were affected or which countries are involved. Since 2010, the platform has handled nearly seven billion check-ins, making it a major target for cybercriminals. In emails to customers, Booking. com explained that they noticed suspicious activity and acted quickly to stop it. They also reminded customers that they will never ask for credit card details by email, phone, or text, and that any requests for bank transfers should match the payment policy in the booking confirmation.

Cybersecurity experts say that the stolen data is very valuable to scammers. With real booking details, criminals can make their fake messages seem like normal customer service, which makes it much easier to trick people. Norton, a well-known cybersecurity company, calls these scams 'reservation hijacks. ' In the past, scammers would hack into hotel accounts on Booking. com to send fake messages, but now they can contact customers directly using the stolen information.

The BBC has reported on similar scams before, and many people have lost money after being tricked by fake messages. Some customers feel that Booking. com has not done enough to protect them. The company says it is always working to improve safety, but there is no simple solution to stop all scams. The latest breach means that scammers do not need to hack hotel accounts anymore; they can reach out to customers directly.

Darren Guccione, the CEO of Keeper Security, says that this incident shows how serious the threat is to the travel industry. When hackers move quickly from stealing data to launching phishing attacks, it means they are well organized and not just taking advantage of an opportunity. If you use Booking. com, it is important to be careful and watch out for any messages that seem suspicious. If you are unsure, contact Booking. com directly for help. Staying alert and protecting your personal information is the best way to avoid being scammed.