Privacy Policy
Learn how we collect, use, and protect your data while using VocabSphere.
Last updated: August 28, 2025
Privacy Policy
Effective Date: January 1, 2025
Introduction
Welcome to VocabSphere, an AI-powered English learning platform designed to help students improve their vocabulary and reading comprehension through mobile applications on Android and iOS. This Privacy Policy explains how Meow AI Limited ("we," "our," or "us") collects, uses, and protects your personal information when you use our VocabSphere mobile application.
Information We Collect
Personal Information
When you create an account, we may collect:
- Name and email address
- Age or date of birth (for educational purposes)
- Educational level and learning preferences
- Profile picture (optional)
Learning Data
To provide personalized learning experiences, we collect:
- Reading progress and comprehension scores
- Vocabulary learning history
- Quiz results and performance analytics
- Time spent on learning activities
- Preferred learning topics and difficulty levels
Technical Information
We automatically collect certain technical information:
- Device type and operating system (Android/iOS)
- App version and usage statistics
- IP address and general location (country/region level)
- Crash reports and error logs for app improvement
Communication Data
When you contact our support team:
- Support tickets and correspondence
- Feedback and suggestions
- Bug reports
How We Use Your Information
Educational Services
- Provide personalized learning recommendations
- Track learning progress and generate reports
- Create customized quizzes and vocabulary lists
- Deliver educational content suited to your level
App Functionality
- Maintain your account and preferences
- Sync data across devices
- Provide customer support
- Send important service updates
Improvement and Analytics
- Analyze usage patterns to improve the app
- Develop new features and content
- Conduct research on learning effectiveness
- Generate aggregated, anonymous statistics
Information Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers
We may share your information with trusted service providers who help us operate the app:
- Cloud hosting services (AWS, Google Cloud)
- Analytics services for app improvement
- Customer support platforms
- Payment processors (for premium features)
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes
- Protect the rights and safety of users
- Prevent fraud or misuse of our services
Educational Institutions
With your explicit consent, we may share learning progress data with:
- Schools or educational institutions you're affiliated with
- Teachers or tutors you've connected with through the app
Data Security
Security Measures
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure cloud infrastructure
Account Security
To protect your account:
- Use strong, unique passwords
- Enable two-factor authentication when available
- Log out from shared devices
- Report any suspicious activity immediately
Your Rights and Choices
Account Management
You have the right to:
- Access your personal information
- Update or correct your data
- Delete your account and data
- Download your learning data
Privacy Controls
You can control:
- Profile visibility settings
- Data sharing preferences
- Communication preferences
- Learning activity tracking
Data Retention
We retain your data as long as your account is active or as needed to provide services. You can request data deletion at any time through the app settings or by contacting support.
Children's Privacy
Age Requirements
VocabSphere is designed for users aged 13 and above. For users under 18, parental consent may be required depending on local laws.
Parental Controls
Parents and guardians can:
- Monitor their child's learning progress
- Control privacy settings
- Request data deletion
- Contact us with privacy concerns
International Data Transfers
Data Location
Your data may be processed and stored in servers located in different countries, including but not limited to:
- Hong Kong (our primary location)
- United States (cloud services)
- European Union (backup and redundancy)
Data Protection
We ensure appropriate safeguards are in place when transferring data internationally, complying with applicable data protection laws.
Third-Party Services
Integrated Services
VocabSphere may integrate with:
- AI language processing services
- Educational content providers
- Social media platforms (for sharing achievements)
- Cloud storage services
Third-Party Privacy Policies
We recommend reviewing the privacy policies of any third-party services you choose to connect with VocabSphere.
Updates to This Policy
Policy Changes
We may update this Privacy Policy from time to time. When we do:
- We'll notify you through the app
- Updated policies will be posted on our website
- Continued use constitutes acceptance of changes
- You can always review the current policy in the app
Notification Methods
We'll notify you of significant changes via:
- In-app notifications
- Email notifications
- Website announcements
Contact Information
Support Team
If you have questions about this Privacy Policy or your data:
Email: hello@saymeow.io
WhatsApp: +852 69029701
Postal Address: Meow AI Limited Desk 50, Units 108-110, 1/f, 8W, Hong Kong Science and Technology Park Shatin, New Territories, Hong Kong
Data Protection Officer
For data protection inquiries, contact our Data Protection Officer at: privacy@saymeow.io
Legal Compliance
Applicable Laws
This Privacy Policy complies with:
- Hong Kong Personal Data (Privacy) Ordinance
- General Data Protection Regulation (GDPR) where applicable
- Children's Online Privacy Protection Act (COPPA) where applicable
- Other relevant international privacy laws
Dispute Resolution
Any disputes regarding this Privacy Policy will be resolved according to Hong Kong law and jurisdiction.
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Last Updated: January 1, 2025
This Privacy Policy is effective immediately and governs your use of the VocabSphere mobile application.