Terms of Service

Understand the terms and conditions for using VocabSphere.

Last updated: August 28, 2025

Terms of Service

Effective Date: January 1, 2025

Agreement to Terms

By downloading, installing, or using the VocabSphere mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our App.

About VocabSphere

VocabSphere is an AI-powered English learning platform developed by Meow AI Limited, designed to help students improve their vocabulary and reading comprehension through interactive mobile applications available on Android and iOS platforms.

Eligibility and Account Requirements

Age Requirements

  • Users must be at least 13 years of age
  • Users between 13-18 may require parental consent
  • Parents or guardians are responsible for minors' use of the App

Account Registration

To access certain features, you must:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

Acceptable Use

Permitted Uses

You may use VocabSphere for:

  • Educational and learning purposes
  • Personal skill development
  • Academic study and research
  • Language improvement activities

Prohibited Uses

You may not use VocabSphere to:

  • Violate any applicable laws or regulations
  • Share inappropriate or harmful content
  • Attempt to hack, reverse engineer, or compromise the App
  • Create multiple accounts to circumvent limitations
  • Use the App for commercial purposes without authorization
  • Share your account credentials with others
  • Upload malicious software or viruses

Subscription and Payment Terms

Free and Premium Features

  • Basic features are available at no cost
  • Premium features require a paid subscription
  • Subscription terms and pricing are displayed in the App
  • Prices may vary by region and platform

Payment and Billing

  • Subscriptions are processed through app store platforms
  • Billing cycles are clearly displayed before purchase
  • Automatic renewal can be managed through your app store account
  • Refunds are subject to app store policies

Subscription Changes

We reserve the right to:

  • Modify subscription plans and pricing with notice
  • Discontinue certain features or services
  • Upgrade or downgrade features based on subscription level

Intellectual Property Rights

Our Content

VocabSphere and all related content, including but not limited to:

  • Text, images, graphics, and user interface
  • Software code and algorithms
  • Educational content and curricula
  • Trademarks and logos

Are owned by Meow AI Limited and protected by intellectual property laws.

Your Content

When you create content in the App:

  • You retain ownership of your original content
  • You grant us license to use, store, and process your content for service provision
  • You confirm you have rights to any content you upload
  • You agree not to upload copyrighted material without permission

Third-Party Content

The App may include content from third parties:

  • We respect third-party intellectual property rights
  • Users must comply with third-party licensing terms
  • Report any copyright infringement to our support team

Privacy and Data Protection

Data Collection and Use

  • Your privacy is important to us
  • Our Privacy Policy explains how we collect and use your information
  • By using the App, you consent to our data practices
  • You can control many privacy settings within the App

Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. Users are responsible for maintaining account security.

App Availability and Modifications

Service Availability

We strive to maintain App availability but cannot guarantee:

  • Uninterrupted access to the service
  • Error-free operation
  • Compatibility with all devices
  • Availability in all geographical regions

App Updates and Changes

We may:

  • Update the App to add features or fix issues
  • Modify or discontinue features with reasonable notice
  • Change these Terms as necessary
  • Require App updates for continued use

User Conduct and Community Guidelines

Respectful Behavior

Users must:

  • Treat other users with respect
  • Use appropriate language in all communications
  • Report inappropriate behavior or content
  • Follow community guidelines and policies

Content Standards

Any user-generated content must:

  • Be appropriate for educational environments
  • Not violate others' rights or privacy
  • Comply with applicable laws
  • Not contain harmful or offensive material

Disclaimers and Limitations

Educational Tool Disclaimer

VocabSphere is designed as a supplementary educational tool:

  • Results may vary based on individual effort and ability
  • The App does not replace formal education or professional instruction
  • We do not guarantee specific learning outcomes
  • Educational effectiveness depends on consistent use and practice

Technical Disclaimers

  • The App is provided "as is" without warranties
  • We disclaim all warranties, express or implied
  • Service interruptions may occur for maintenance or technical issues
  • Compatibility with all devices is not guaranteed

Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount paid for the service
  • We are not liable for indirect, incidental, or consequential damages
  • Users assume responsibility for their use of the App
  • Local laws may provide additional consumer protections

Termination

Account Termination

We may terminate or suspend accounts for:

  • Violation of these Terms
  • Fraudulent or inappropriate use
  • Extended periods of inactivity
  • Technical or security reasons

Effect of Termination

Upon termination:

  • Access to premium features will cease
  • Some user data may be retained as required by law
  • Certain provisions of these Terms will survive termination
  • Users may request data deletion subject to legal requirements

Dispute Resolution

Informal Resolution

We encourage users to contact our support team first to resolve any issues or concerns.

Formal Disputes

For formal disputes:

  • These Terms are governed by Hong Kong law
  • Disputes will be resolved in Hong Kong courts
  • Some regions may have different legal requirements
  • Alternative dispute resolution may be available

Changes to Terms

Updates and Modifications

We may update these Terms periodically:

  • Changes will be posted in the App and on our website
  • Users will be notified of significant changes
  • Continued use constitutes acceptance of new Terms
  • Users may terminate their account if they disagree with changes

Effective Date

Changes become effective when posted unless otherwise stated.

Contact Information

Customer Support

For questions about these Terms or the VocabSphere service:

Email: hello@saymeow.io

WhatsApp: +852 69029701

Postal Address: Meow AI Limited Desk 50, Units 108-110, 1/f, 8W, Hong Kong Science and Technology Park Shatin, New Territories, Hong Kong

For legal matters: legal@saymeow.io

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Meow AI Limited regarding your use of VocabSphere.

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Last Updated: January 1, 2025

These Terms of Service are effective immediately and govern your use of the VocabSphere mobile application.